Support

Cellini & Co.

Support

SHIPPING POLICY  

  • ALL ITEMS ARE SHIPPED VIA U.S. POSTAL SERVICE. ONCE ITEMS ARE SHIPPED, TRACKING WILL BE SENT VIA EMAIL. 
  • TRACKING NUMBERS ARE PROVIDED BY EMAIL TO THE SAME EMAIL ADDRESS USED AT CHECKOUT 
  • CELLINI & CO. IS NOT RESPONSIBLE FOR PACKAGES THAT HAVE INCORRECT, INCOMPLETE OR INSUFFICIENT ADDRESSES, PHONE NUMBERS, OR EMAILS PROVIDED TO US BY THE CUSTOMER DURING CHECK OUT.
  • CELLINI & CO. IS NOT RESPONSIBLE FOR LOST, STOLEN OR DAMAGED PACKAGES. YOU MUST FILE A CLAIM WITH U.S. POSTAL SERVICE DIRECTLY. 
  • PACKAGES MARKED RETURN TO SENDER WILL BE REFUNDED MINUS THE COST OF SHIPPING.
  • PACKAGES MARKED AS DELIVERED DO NOT QUALIFY FOR A REFUND OR REPLACEMENT. IF YOU HAVE NOT RECEIVED ITEMS MARKED AS "DELIVERED", YOU MUST YOU MUST FILE A CLAIM WITH U.S. POSTAL SERVICE.

RETURN POLICY

  • *ALL SALES ARE FINAL* 
  • NO REFUNDS OR EXCHANGES.
  • NO CANCELLATIONS OF ANY ORDER; PROCESSED OR PENDING.